1. When will my order be shipped?

Generally, we will process and ship out your order within three working days. If your item has not arrived after an excessively long period of time, please contact us via +60139220866 (WhatsApp/Call) and we will do our best to help you.  


2. Do I have to pay custom and import fees?

Yes, you will have to pay any customs and import fees that occur.


3. How much is shipping?

Free local shipping for any spends above $100. For spending below $100, shipping rates is varied based on weight.


4. How long does the shipping takes?

Packages sent via our delivery partners typically takes 5 – 7 working days for the package to reach you.


5. Can I cancel my order?

Unfortunately, we do not allow cancellations after an order has been placed.